![]() ![]() AIQUEOUS is SOC 2 compliant and meets security requirements for investor-owned and publicly-owned utilities. AIQUEOUS products aim to increase customer satisfaction, provide visibility and transparency across services and programs and improve staff productivity and system security. AIQUEOUS’s clients use POWERPATH, WaterWays and ECOiQ in 8 states and 2 Canadian provinces, and completed over 47,800 projects in 2022 providing nearly $60 million in incentives or rebates to their customers. Headquartered in Austin, Texas, AIQUEOUS provides customer relationship and program management software to utilities and utility service providers. Apogee’s loyal client base includes Commonwealth Edison, Liberty Utilities, ConEd, Duquesne, Tampa Electric, People’s Gas, CenterPoint, Xcel Energy, LADWP, and hundreds of other IOU, municipal, cooperative, and gas utilities.įor more information, visit About AIQUEOUS Apogee’s solution enables personalized, relevant, video-based messaging through multiple channels, drives self-service, and improves operational efficiencies through marketing automation. Apogee’s customer engagement platform helps utilities establish ongoing digital relationships with customers, helping them engage and educate customers, reduce costs, achieve behavioral energy efficiency, and grow customer satisfaction. is a provider of customer engagement software for utilities, serving the energy industry since 1993. “We look forward to helping the team drive this next phase of growth in creating what we believe to be a cutting-edge customer engagement and relationship management software platform, purpose-built for utilities.”Īpogee Interactive, Inc. ![]() “We are excited to partner with the Apogee and AIQUEOUS teams to redefine how today’s utilities engage with and educate their customers,” said Brian Shortsleeve, Co-Founder and Managing Director of M33 Growth. “By recognizing the value of our team, understanding the systems and support for our business stage, and experience scaling SaaS businesses, we believe that M33 provides the resources needed to achieve our mission and vision.” “We believe that M33 is the perfect fit for AIQUEOUS as an equity partner,” said Kleinman. The combination of Apogee and AIQUEOUS potentially enables any energy or water service provider – including utilities, retailers, CCAs and suppliers – to deliver an exceptional customer engagement experience throughout the entire lifecycle.” “Partnering with their customers to decarbonize, improve demand flexibility and meet efficiency goals requires customer awareness and a seamless digital path to participation. “Today, utilities are competing for their customers' attention beyond the monthly bill,” said Jonathan Kleinman, CEO of AIQUEOUS. ![]() The transaction brings together a wealth of experience in the utility sector and provides a single-source vendor for outbound engagement and program execution & management. “We are excited to see the company enter this new phase of growth, partnered with a team who shares our perspective and values.” Susan and Joel Gilbert will continue to support the business in an advisory capacity. “We only worked in areas where we believed we could be the best in the world at leveraging technology, analytics and innovation to promote energy stewardship to benefit the energy industry,” added Joel Gilbert, Co-Founder. “In founding and building Apogee, my husband Joel and I stayed intently focused on our strengths and passion for excellence,” said Susan Gilbert, Co-Founder of Apogee. The unified entity is backed by M33 Growth, a growth-stage investment firm that partners with founders and management teams who have bootstrapped their businesses to a point where they are aiming to breakthrough as market leaders.Īpogee has been empowering utilities with customer engagement solutions for two decades. and AUSTIN, Texas, J(GLOBE NEWSWIRE) - Apogee Interactive – a provider of customer engagement, education, and communication software – and AIQUEOUS – a provider of customer relationship and program management software – have combined to create a premier customer relationship & engagement platform for utilities and utility service providers. Trusted Partner for Utility Customer Engagement ![]()
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